A collection is useful when the finance team can explain what was paid, who paid it and which obligation it settles. Our revenue platform brings these records together across online and mobile payment routes.

Connect the reference to the receipt

A service request starts with a charge and an identifiable reference. That reference provides the link between the application, the payment response and the record reviewed by the collecting organisation. A consistent reference makes queries easier to resolve when a payer needs help.

Make reconciliation part of the process

Collection reports and payment-provider records need to agree. Reconciliation helps a team identify matched transactions and investigate items that need attention. A rejected payment, a duplicated reference and an unsettled transaction call for different actions; a useful workflow keeps those distinctions visible.

Plan around your operating arrangements

A demonstration starts with the services you collect for, the payment providers involved and your reporting requirements. We can discuss integration points, approval responsibilities and the records needed by finance and operations. Provider arrangements, settlement accounts and applicable fees belong in the agreed implementation scope.

A useful starting point

Bring a sample fee schedule, an anonymised payment report and a description of the current reconciliation process. These give the conversation a concrete starting point. Explore the payment journey for the relationship between the service, provider and receiving institution.